Refunds policy

Refund Policy:

At ADP Solutions, we are committed to providing our customers with the best possible service and support. However, we understand that sometimes things don't work out as planned. If you are not satisfied with our services, we offer a refund policy that ensures you receive a fair and timely resolution.

  1. Eligibility for a refund

  • If you experience any issues with our services, we encourage you to contact us immediately to discuss a resolution. If we are unable to resolve the issue to your satisfaction, we will issue a refund.

  1. Timeframe for refunds

  • Refunds are typically processed within 60 business days of your request.

  • The timeframe for receiving your refund will depend on your bank or credit card issuer's policies.

  1. Refund process

  • To request a refund, please contact us at info@adpsolutions.com with your order details and a description of the issue you experienced.

  • Once we receive your refund request, we will review it and contact you to discuss a resolution.

  • If a refund is approved, we will process the refund to the original payment method used to purchase our services.

  1. Non-refundable services

  • Some of our services may not be eligible for a refund, such as custom development work or services that have already been completed.

  • We will make it clear when a service is non-refundable before you purchase it.

We hope this policy gives you confidence in our commitment to customer satisfaction. If you have any questions or concerns, please don't hesitate to contact us.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@astradevsolutions.com